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Anonymous User
Not applicable

odeon free offer not working

Hi bought the now tv stick yesterday with a free odeon ticket but tried the code but did not work didn't even send through tried the email but the message just keeps getting rejected and can't talk to anyone at now tv as can't get through the automated help also offer now expired i have just seen any help please

2 Replies
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Not conversant with this Odeon offer, but i did find this on the internet.

 

https://nowtvcinemapromo.com 

 

Did you follow the instructions from the above link and do you meet & comply with the T&C's of this offers ?

 

Voucher code may be exchanged for one ticket with a standard seat to view a standard 2D film showing at any ODEON cinema in the UK and Republic of Ireland EXCEPT the following cinemas: Leicester Square and BFI IMAX. Upgrades are payable for other film formats and seat types in the UK. Online booking fees apply if you redeem your voucher code online (please see below). Online Redemption: To use your ODEON voucher code to book your ODEON ticket online at odeon.co.uk, odeoncinemas.ie, ODEON mobile site and ODEON apps, simply enter the voucher code in the ‘ODEON Promo Code Box’ which appears on the payment page. Once the booking has been completed, you will receive a booking confirmation email. To collect your ticket at the ticket machine, you will need to enter the booking reference contained in the booking confirmation email. If you book online, there will be an online booking fee of 75p per ticket in the UK and 75c per ticket in the ROI. Box Office Redemption: To use your ODEON voucher code to purchase your ODEON ticket at the box office, print this email including your voucher code and give this to the cinema box office. Voucher codes cannot be redeemed at ticket machines but tickets can be collected at ticket machines if the ticket is booked online. Not valid for Premier seats, Club seats, D-Box seats, VIP seats, super luxury seats, any other premium priced seating, 3D, IMAX or ISENSE unless you pay an upgrade fee. Upgrade fees vary per cinema. There will be no seat upgrade fees in a Luxe cinema. At ODEON Bournemouth and ODEON Hatfield if there is mixed standard and recliner/super luxury seating in a screen an upgrade fee will be payable for the recliners/super luxury seats. At ODEON Taunton there will be an upgrade fee if you sit in a Luxe recliner screen. Not valid on Gallery, ODEON Event Cinema, ODEON Kids, ODEON Silver Cinema, ODEON Newbies or ODEON Screen Unseen. Not valid on premieres, special events or screenings or events not open to the public. Not valid in conjunction with any other offer or discount. Voucher code is valid on screenings up to and including the day shown only. Voucher code is for your personal use only. Voucher code cannot be used to buy gift vouchers, gift cards, food, drink or any other ODEON goods or services. Tickets are subject to availability, normal age restrictions, and any other relevant standard terms and conditions including ODEON’s general admission terms. 12. Issuer: Odeon Cinemas Limited, 8th Floor, 1 Stephen Street, London, W1T 1AT.

 

Also on the above link that i have posted there is an email link that you can click on should you have problems redeeming the Odeon vouchers (the email link is directly above  where it says Full Terms And Conditions).

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Forgot to say if you comply with the Odeon offer and the email link to contact nowtv customer service doesn't work (usually it takes them 24 hours to reply by return email) check your spam folder just in case.

 

Then you could try nowtv online live chat web service for further assistance.

 

To reach live chat open the link below and click on the small blue arrow directly underneath How to Get in Touch to see the green live chat button to click on.

 

https://help.nowtv.com/gb/get-in-touch/vouchers-offers/offers-promotions