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Anonymous User
Not applicable

now TV offer

12 months offer not real.

 

 

5 REPLIES 5
gavs82008
Legend 5
Legend 5

@Anonymous User 

Where are you seeing this "12 month offer"? 

 

Keep an eye on the Now TV offers page https://www.nowtv.com/offers

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable
hi, we won what we thought was a free 12 months Now tv at McDonald's.
After the 1st month we got an email saying we would be charged if we did
gavs82008
Legend 5
Legend 5

@Anonymous User 

So you have the 12 month offer in form of a voucher? 

 

This will need to be applied to your account, if you haven't done so already. 

https://help.nowtv.com/article/how-to-apply-or-enter-voucher-code

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

you obviously did not read my reply.  we won a 12 month Now TV pass Inc sky movies in a McDonald's competition.

AFter using it  for One month, we were informed by email we would have to pay to keep using it.

ie it was only for 1 month not 12 months...

gavs82008
Legend 5
Legend 5

@Anonymous User 

Did you apply the voucher to your account? 

 

If you did not then this is why you are having to pay. Either that or you got a faulty voucher. 

 

You can try heading onto Live chat. But don't hold your breath. 

https://help.nowtv.com/article/make-a-complaint-tv-options

FYI that I do not work for NOW, just a NOW customer trying to help