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new customer deals

coming to the end of my contract and looking to upgrade on my broadband speed

I've asked to upgrade to the current deal(which is quite good) but i was told no because I'm an existing customer.

 

what constitutes a new customer then?

leave and get some else in the house to take it out?

 

usual daft thing, not caring about keeping customers!

 

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Legend 5
Legend 5

Re: new customer deals

@robthetill 

If you can’t get any deals being an existing customer, perhaps do the old “threaten to leave” to see if you get any offers thrown at you? 

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