Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

new customer deals

coming to the end of my contract and looking to upgrade on my broadband speed

I've asked to upgrade to the current deal(which is quite good) but i was told no because I'm an existing customer.


what constitutes a new customer then?

leave and get some else in the house to take it out?


usual daft thing, not caring about keeping customers!


Legend 5
Legend 5

@Anonymous User 

If you can’t get any deals being an existing customer, perhaps do the old “threaten to leave” to see if you get any offers thrown at you? 

FYI that I do not work for NOW, just a NOW customer trying to help