10-06-2020 10:04
Hi there,
I clearly can't talk to someone for help which is now becoming really annoying.
I have cinema pass and entertainment pass which both are up to date and paid for.
Was watching on entertainment pass last night no problems. This morning cinema pass does play but entertainment pass won't. says...
'Unable to complete purchase on this device, please go to www.nowtv.com/tv-passes to choose a product or offer.'
I've done that go to it shows I have entertainment still active and payment not due yet. But of course can't speak to someone about issue. Anyone else been through this? Or have any tips at all to help?
Many thanks
10-06-2020 18:43
I reset my router & checked the app on my phone an hour later & all is good 👍🏼
Hope the rest of you managed to resolve the issue x