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Offers & Vouchers

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Entertainment code not working and cancellation

I have a code that should work and When I went to cancel other day so I dont get charged monthly fee I got offered X amount per month for few months. Unfortunately I couldn't complete and accept the offer for some unknown reason. Today I tried my cod...

Is it possible to Transfer an unused Pass?

Hi there, I purchased another two new boxes to replace older models. These came with free entertainment month passes. Now obviously with a monthly paid account, the passes are of little use to me. This in mind with the current lockdown I thought to p...

Clubcard voucher not received

I converted some of my Tesco clubcard points for a NowTV voucher, I received the confirmation email from Tesco but nothing from NowTV. Email is not in spam or promotion folders either. No online chat, no telephone support. What do I do now? I have co...

Resolved! Reset Cinema pass account

If the chat is not working, who can reset my account? At the moment there is an offer applied to my account which I didn't want at all and it was applied automatically and now I can not enter a voucher code. 

Trying to add my email offer

Hi, been trying to add my email offer for the Entertainment package, but it keeps replying-We are having technical problem with vouchers at the moment. Please try again.This has been going on for the last 4 days, I have tried applying the voucher via...

Voucher expiry

I moved my entertainment pass over to BT, and have no problem with that. But I was just given a one month cinema pass which I wanted to add. The FAQ says "Unfortunately, we can’t add any vouchers to your account right now because you’re billed by BT....

Now tv movies scratch card

When I removed the sticker to unveil the letters it removed some of the letters. I cannot read all of the letters now and have tried entering the code a number of times and it does not work. Does anyone know what to do because live chat is not availa...

Nowtv voucher cancelled without my consent

So has anyone had this before? I have a nowtv movie pass active for £4.49 it was a deal they had on and it had been cancelled without my doing so. So now my family are without sky movies due to a muck up with nowtv. And I’m not getting any replies on...

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