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Offers & Vouchers

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Passes

Hi everyone. I was giving some vouchers for movies and entertainment but the payments are still trying to be taken for my old passes that have just ran out. How can I stop these payments being taken and also it’s not showing the new bill date for the...

Hold on a sec...

Hey, I’m trying to apply voucher to extend my account and it recognise it, I can press pay now for £0.00 to add another month, but then it’s always stuck on Hold on a sec... and I tried multiple times on various devices and browsers for the past few ...

Resolved! Confused . Com Reward

Greetings. I received a 6 month pass from Confused . Com, which I entered correctly.But it has told me I only have till June 3rd.Any advice on how this can be rectified?Thanks in advance.

Offers

Tried to buy a offer but its saying its the wrong bank details when it's not any idea why all my passes have ran out 

Resolved! Refund on sky sports offer?

Back on the 18th of February I purchased an offer on sky sports to get three months for £16.99; That is before all live sport was cancelled. The deal lasts until the may the 18th with one more payment to come out of my account in April. I had a look ...

passes missing from box

HiShould there be physical passes in my NowTV Stick box?I am expected one-month passes for each of entertainments and movies and sport. There are none in the box. Do they exist in electronic form in the stick itself?Can anyone suggest what to do?Now ...

Voucher saying already used when it hasn't

Hi, my entertainment pass was cancelled due to no payment as the card details needed updating. I've since updated the card details for the account and I have a voucher code to use for an entertainment pass. When I put the code in it came up saying I ...

Pass/Voucher does not process

Once I've entered a voucher code for Sky Cinema Pass, I click the button 'start trial now'. There is a loading image 'checking account' etc. It keeps loading for hours and doesn't actually process.I've tried refreshing the page, signing in and out, u...

Offers won't activate

Offers made after trying to cancel won't activate when clicked. Says 'This is embarrassing, please try again' but same thing happens?? No live chat available

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