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Offers & Vouchers


Now tv sports pass 5 months free dosent work

Hi I'm disappointed I found out I have a 5 month free android pass and I was excited to use this for the upcoming formula 1 season but unfortunately it dosent work I try and play the sports channels and says I need a pass. Please can you help me

Broadband - New contract start date

I want to take advantage of the NOW TV broadband offer which ends tomorrow.However my current contract with another provide does not end until 14th April. Can I still take this offer if I purchase it before the expiry, or does my broadband have to st...

Bigger payment taken

I tried to cancel nowtv last week but as I was going through the process I was given the option to remain but with a cheaper fee. I agreed (reluctantly) for £4.20 a month. Then on 5/3 £11.99 was deducted from my ac?? How can I sort this? 

Cancellation Offers

At minute, if you go to cancel a pass, you are given an option of an offer to stay with Now TV,ie £1.60 per month for 3 months for the entertainment pass.Is £1.60 the actual price you pay per month, or is it  the discount off the normal price of £7.9...

Misleading promotion email

On the 6th March I received an email from Nowtv advertising an Australia v South Africa match, kick off 8 am Saturday 7 March.  I purchased a day pass for a non existant match.  How do I obtain a refund, or at least a voucher for the next time I want...


I apply my voucher, now tv says it is applied, but then asks me to select Pay Now to complete.  There is no option to pay now, only offering me a 1 months free trial which I dont want.  I just want to apply the 1 months cinema i paid for.  Can anyone...

Voucher code not recognised

I moved my now tv to adidferent part if the room. Reset screen showing to enter code.went to passes and vouchers but codes (tried multiple) not working. tried everything that was suggested on the site but unable to get to home screen help!

factory reset where is my voucher code

Hi I hope someone can help I have done a factory reset as i kept loosing signal and upon a channel scan i only bbc stations, so i did the reset logged in on my laptop and need to enter my 8.99 a month tv voucher code the problem is I cant find the co...

Problem with Cinema Pass says PIN incorrect

HiI'm trying to load a cinema pass which appears to be accepted but when i click apply voucher i get a message saying PIN incorrect!  not sure why as it's not asked for the PIN & i'm not buying, just trying to apply a voucher.CheersAndy