24-06-2019 13:45
When I've added a sky sports pass/voucher in the past it would only start my 30 days once I started to watch.
But now after entering the voucher I get the screen with details of the offer of when it starts and ends, so today for example I add a voucher code and the next screen now seems to show the start as today aswell with the "start order" button.
This also contradicts the back of the card's T&C where it says voucher must be redeemed in 1 year of purchase and activated within 1 year of being added to account.
So according to the t&c I should be able to add it without starting the 30 days, but the website would suggest otherwise when entering the code.
So have things changed? Starts today? Only starts when watching?
Solved! Go to Solution.
26-06-2019 9:37
Thanks for letting me know @Anonymous User.
So looking at the screenshots and just having some discussions with the team around me, it looks as though this is an old batch of vouchers that may be stocked in this retail store.
We're picking this up with the team here to make sure that these terms and conditions have been updated to reflect the new process.
Thanks again,
Karl
26-06-2019 9:37
Thanks for letting me know @Anonymous User.
So looking at the screenshots and just having some discussions with the team around me, it looks as though this is an old batch of vouchers that may be stocked in this retail store.
We're picking this up with the team here to make sure that these terms and conditions have been updated to reflect the new process.
Thanks again,
Karl
24-11-2019 17:49
Hi Karl,
I'm experiencing a similar issue just now as well!
Regards
Mack79
24-11-2019 17:37
Trying to activate my weekly sports pass on my mobile which have done many times.