24-04-2019 14:20
I had a 24 month pass with Vodafone that was due to finish in June. I was watching TV yesterday and it worked fine I’ve upgraded my phone to receive my new phone today. At lunch I’ve just tried to use NOW TV and it says I don’t have any passes what is this
24-04-2019 19:26 - edited 24-04-2019 19:37
@Anonymous User
The adverts for the 24 month pass make it clear that these stop if/when you discontinue the Vodaphone service.
If your upgrade was to another phone still on the Vodaphone service, it looks like Vodaphone didn’t pick this up. So, as @nowswaish says, talk to Vodaphone.
OTOH, if you changed providers, then the cessation of the Vodaphone goody was a consequence of this.