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Alici
Advocate

Where's my pass. I can't get in touch with anyone.

I completed my 7 day trial last night, upon cancelling, I was asked repeatedly did I want to stay, and afterwards for £5 for 6 month. I decided to say yes for entertainment. And I don't know what happened. It's gone. And there seems to be no help. Tia x

1 Reply
gavs82008
Legend 5
Legend 5

@Alici 

So are you able to watch content on that pass?

 

Head onto live chat and speak to Now TV staff. Just make sure to click “chat online” within green box.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help