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Anonymous User
Not applicable

West ham season ticket 1 day sports pass

My pass appears to have been accepted and activated but when I go to watch on ipad i get ?correct entitlement to view code 0xfd800007b. Any

ideas please

1 ACCEPTED SOLUTION
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Also the West Ham game is on BT Sports, unless you need the NowTV Sports Pass to keep an eye on the other games on Sky.

View solution in original post

4 REPLIES 4
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Have you tried deleting the NowTV App and then download a fresh new App from your iPad App Store to see if that clears the fault ?

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Also the West Ham game is on BT Sports, unless you need the NowTV Sports Pass to keep an eye on the other games on Sky.

Anonymous User
Not applicable

Thanks the reload worked👍

I had missed the BT Sport thing. However I can watch a bit of cricket and golf. I don’t know if you able to help further? I would like to watch on tv ~ I use Appletv to access Nowtv and, using the same log on username and password I am unable to access as they are not recognised. I don’t think it is an app so not sure what to do next?

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

If you have an Apple TV box generation 4 or higher, then perhaps try a fresh App download on the Apple TV box.

 

Apart from rebooting the Apple box and your Router, i am out of ideas sorry.

 

See if NowTV live chat can offer you some assistance (use this link below).

 

https://help.nowtv.com/article/how-to-submit-a-complaint