Decided to cancel my Entertainment Subscription... as the TV content is Now a bit repetitive....
Went through the process, and was awarded an offer of £3.20 a month for 3 months....
This I decided I would take up, as its less than halfprice ... however, grated with the following message...
"Well, this is embarrassing… We're not sure what happened there.
Contacted LiveChat.
They couldn't apply that offer, but did give me a pass for £3.49 a month for four months..
Hopefully, the content will improve by the end of the year !
Same thing happening to me now
Getting same error for last 2 days