04-03-2018 8:40
Hello,
I received an email with an offer for movies @ £1 a month.
We're having trouble with vouchers right now
04-03-2018 9:39
Hi @Anonymous User
A few people have reported on here having difficulties redeeming this email offer.
https://community.nowtv.com/t5/Cinema/1-movies-for-a-month/m-p/458989#M12741
If you are getting the spinning coloured circles and the page won't load, maybe try disabling your ad blocker on your device or perhaps try a different internet browser again with the ad blocker switched off.
04-03-2018 10:24
So I try submitting a support request and...
04-03-2018 11:20
I am also getting this error. I have turned off adblock and switched browser. It still comes up with the same error. The same thing happened when I got a voucher for 3 months of movies for the price of 1 and I ended up never getting the deal.
Is there any way this can be fixed?
04-03-2018 11:36
Hi @Anonymous User
Are you under a current cinema offer that is more than 30 days left to run which may prevent you claiming this email offer ?
Have you tried contacting live chat to see if they can assist you further ?
If not, open the link page below and click on the drop down arrow below Anything else to reveal the live chat button.
https://help.nowtv.com/get-in-touch/
04-03-2018 11:58
Hello,
I have never been under a cinema offer (but not without trying). I currently have the entertainment pass. I will contact live chat to see if they can help.
Thank you for the quick reply.