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MartinC
Advocate

Want £20 sports offer to replace my £25 one

I have a £25 per month Sports offer going  which expires in June.  Tried to accept the current £20  pm offer in My Account but it won’t go through.   

Do I have to cancel my current deal first… I not sure I want to risk that!

 

Any advice, today please.

 

Thanks in advance

1 Solution
gavs82008
Legend 5
Legend 5

@MartinC 

Jump onto live chat and see what staff can do for you.

Make sure you click “chat online” and not “get help quicker” as this is a bot.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help

View solution in original post

2 Replies
schnapps
Legend 5
Legend 5

Hi @MartinC 

 

You need to be in the last 30 days of any existing offer for this new offer to be eligible.

 

You could try live chat to see if they can do anything for you.

 

Just be aware this deal expires at 23:59 tonight.

gavs82008
Legend 5
Legend 5

@MartinC 

Jump onto live chat and see what staff can do for you.

Make sure you click “chat online” and not “get help quicker” as this is a bot.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help