10-04-2022 13:46
I have a £25 per month Sports offer going which expires in June. Tried to accept the current £20 pm offer in My Account but it won’t go through.
Do I have to cancel my current deal first… I not sure I want to risk that!
Any advice, today please.
Thanks in advance
Solved! Go to Solution.
10-04-2022 13:53
Jump onto live chat and see what staff can do for you.
Make sure you click “chat online” and not “get help quicker” as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint
10-04-2022 13:52
Hi @MartinC
You need to be in the last 30 days of any existing offer for this new offer to be eligible.
You could try live chat to see if they can do anything for you.
Just be aware this deal expires at 23:59 tonight.
10-04-2022 13:53
Jump onto live chat and see what staff can do for you.
Make sure you click “chat online” and not “get help quicker” as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint