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jacedg
First Poster

Vouchers

If I have applied a sky sports month pass which becomes active in a couple of weeks time can I cancel it and reuse it at a later date in order to buy the 10 month sports pass deal or is there any other way of getting around not being able to purchase the deal? Thanks

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RoyB Mentor 2
Mentor 2

Re: Vouchers

@jacedg 

 

Have you tried buying the 10 month pass? I know you can’t buy it when you are on any other sort of offer, but it might serve to defer a regular pass.

 

If not, I suggest you get in touch with Live Chat who, if they are feeling kind, can remove this Pass for you and give you a voucher code that you can apply after the ten months is nearly over, for the subsequent month.

 

Get in Touch (all the options, and the best place to start):-

https://help.nowtv.com/gb/get-in-touch/

 

On a screen with big buttons all around, you may find the link you need is under a tiny green arrow, so be vigilant.

 

 Live Chat and Send Us a Message:-

https://help.nowtv.com/contact-us/managing-my-devices

 

On Live Chat, when you can get onto it, keep your answers short, sweet and prompt, or it will time out on you.

If the person you are talking to doesn’t seem able to understand your issue, ask to be escalated to the next level of help.


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