06-03-2018 11:44
06-03-2018 12:59
@Anonymous User
Welcome to the forum. The following help page gives more info
http://https://help.nowtv.com/article/voucher-code-not-working
and if you are still stuck after all that, go to
https://help.nowtv.com/contact-us/voucher-code-not-working
and choose the option for live chat who can check the code for you.