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Kidbriar
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Voucher code

I am currently paying for the Entertainment pass and am thinking of buying a now tv stick which comes with a free 2 month pass. 

Does anyone know If I add the voucher to my account , will I just not be charged for 2 months or will I have to cancel my subscription, add the voucher and then be charged again?  That seems like a faff, but  I’ve searched the forum and  all I can find is info on adding a voucher as a new customer  

Thanks 

 

 

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schnapps Legend 3
Legend 3

Re: Voucher code

Hi @Kidbriar 

When you buy the nowtv stick with the bundled 2 month entertainment voucher (assuming it comes with the pre loaded electronic voucher on the stick) then once you setup the stick using the same account has your current monthly entertainment pass the voucher will be saved under My Account > Passes & Vouchers section of your account where there will be a link towards the top of the page to "View your saved Vouchers".

If you then redeem and start the voucher it will then "kick in" on your next due payment date and there will be no payment of £7.99 taken from your account during the duration of the voucher on your account.

Should there be a paper voucher in the box, go to My Account > Passes & Vouchers and next to your entertainment pass click on the green apply voucher button to add the 2 month entertainment voucher to your account when you are ready to use it.

If you don't want to use the voucher straight away, then you have 12 months to redeem & use the voucher from date of purchase of the stick. 

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schnapps Legend 3
Legend 3

Re: Voucher code

Hi @Kidbriar 

When you buy the nowtv stick with the bundled 2 month entertainment voucher (assuming it comes with the pre loaded electronic voucher on the stick) then once you setup the stick using the same account has your current monthly entertainment pass the voucher will be saved under My Account > Passes & Vouchers section of your account where there will be a link towards the top of the page to "View your saved Vouchers".

If you then redeem and start the voucher it will then "kick in" on your next due payment date and there will be no payment of £7.99 taken from your account during the duration of the voucher on your account.

Should there be a paper voucher in the box, go to My Account > Passes & Vouchers and next to your entertainment pass click on the green apply voucher button to add the 2 month entertainment voucher to your account when you are ready to use it.

If you don't want to use the voucher straight away, then you have 12 months to redeem & use the voucher from date of purchase of the stick. 

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