22-09-2018 18:41
Hi - I bought a Now TV stick from Amazon - with a 2 month entertainment pass, but there is no code for me to enter to activate the pass.
22-09-2018 18:52
Hi @Anonymous User
Nowtv are moving away from the paper code scratch card and are going down the electronic digital route instead.
On the box outer packing or the leaflet inside the box does it say that a 2 month voucher code is included via a scratch card or added to your account digitally ?
If you have the stick with the older scratch card voucher inside the box and there is no voucher, then you need to contact Amazon who was the retailer who sold you the nowtv stick.
You could try live chat, but they may refer you back to Amazon.
22-09-2018 19:32
Hi - thankyou for that - I am in the process of contacting Amazon 🙂
22-09-2018 19:43
Hi @Anonymous User
I have just found this info taken from how to apply a voucher in the NowTV help centre.
If you've bought a NOW TV device that comes with NOW TV Passes but there's no voucher included in your box, don't worry – when you set up your device, you'll see that your voucher will be added to your account automatically (you might just need to redeem it by going to My Account and Passes & vouchers).
Maybe before speaking to Amazon try setting up the stick to see if the voucher is automatically added to your account.
23-09-2018 8:01