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dingers1
Advocate

Voucher Setup without consulting Me

Great. 

I abroad on holidays  and what happens the voucher code I havent used, gets started. So why would I want it if I cant use it.

You go round and round in circles to contact some one.        Of course "Contact" dosen't work.

 

You put it on the forum and they congratulate you. My god. 

Will someone put some common sense on this site. 

 

Does this company have a governing body?

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3 Replies
malkmus14
Mentor

Re: Voucher Setup without consulting Me

>You go round and round in circles to contact some one. 

 

yep, same here. they are a nightmare to contact

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dingers1
Advocate

Re: Voucher Setup without consulting Me

I actuall got a reply from NowTV.   The first reply was a classic "cut and paste" word processor job.

After asking what they meant,  the second reply made sense. There seems No communication Skills what so ever.

Everything is just hard work with them.

 

Now, having expierenced this hicup and reading this forum I have losted all confidence with this company and may go for Netflix. Without even using the 2 month bundle given with the Now TV box purchased from Currys.

 

I will probably be awarded a gold star just for putting this on the forum.

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ukbobboy
Champion 2

Re: Voucher Setup without consulting Me

@dingers1

 

Hey Dingers

 

You should read this:-

 

https://community.nowtv.com/t5/Entertainment/Entertainment-Month-Pass-Update/m-p/452878/highlight/tr...

 

Now TV has apologised for implementing this "automatic pass" policy and have withdrawn it.

 

 

UK Bob

 

 

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