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ahxcoup
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Voucher Misuse

I had got a promotional code for a 5 month pass of whichever now tv pass I wanted. Just today (18/4/19), I accidentally used it without meaning to and was wondering if there was any way I could cancel it completely and get another 5 month code because currently it is not an ideal time to have used it.

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schnapps Legend 4
Legend 4

Re: Voucher Misuse

Hi @ahxcoup 

 

Normally when you redeem and start a voucher code there is no way of freezing it for a future start date.

 

Bear in mind you have only 12 months from date of purchase to redeem the voucher code on your account.

 

The only thing i could suggest is to jump over to live chat and see if they can help you in anyway.

 

Link here to live chat.

 

https://help.nowtv.com/contact-us/managing-my-devices

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