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JonnieOTP
Advocate

Unable to click on 'Claim Offer'

I'm trying to click on a button to claim an offer but it doesn't seem to be attached to a clickable link. Does anyone know what the issue is?

2 REPLIES 2
redchiz1
Champion 2

Check your browser settings to check that pop ups are enabled, any ad blockers disabled and so on. Or try a different browser. 

gavs82008
Legend 5
Legend 5

@JonnieOTP 

To follow-up from @redchiz1 have you tried deleting the browser cookies and data?

Alternatively you should jump onto live chat to speak with staff to get it sorted. Make sure to be signed in and use the ‘How to get in touch’ drop down.
https://help.nowtv.com/get-in-touch/tv/vouchers-and-offers

FYI that I do not work for NOW, just a NOW customer trying to help