Unable to accept introductory offers after signing up to broadband

[Anonymous User]

I've just signed up to the broadband service, after I checked out it gave me some TV pass offers.  I selected the entertainment one and the sports one but an error occurred each time I pressed pay now.  I can't find these offers elsewhere and the live chat button doesn't work,

Thanks

[schnapps]

Hi @Anonymous User 

See if this link below works when getting in touch with live chat.

When you open the link, click on the small blue arrow directly underneath How to Get in Touch, then click on the green chat button.

https://help.nowtv.com/gb/get-in-touch/vouchers-offers/offers-promotions 

Should live chat not open for you try a different internet browser with it's adblocking software disabled or another device with an internet browser on it (MS Edge works for me when i ever need to contact live chat).