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Anonymous User
Not applicable

UNiDAYS voucher

I recently used the UNiDAYS voucher for NOW TV to get 50% off of an entertainment deal when joining as a new customer, when clicking on the deal I got redirected to the NOW TV page asking how long we would like the entertainment package. After I had selected 6 months and my bank information was accepted I was sent a confirmation email and a receipt of the purchase. Once I signed in, I tried to watch a show on the entertainment section and it was asking me to start a trial as I was a new customer, so I started the 7 days free trial and it explained to me that I would be charged £7.99 after the trial. This confused me as I had already been charged for the entertainment package. Has anyone else had this problem? 

1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

You may be better off speaking to live chat, where they can get to the bottom of why the 6 month entertainment offer is not showing on your account and ready to use.

 

Link here to chat.

 

https://help.nowtv.com/contact-us/managing-my-devices