cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Advocate

Two month cinema pass

Hi I ordered a Now TV  smart box it arrived with the wrong pass

 

I ordered a two month cinema pass........ but got a 3 month entertainment pass

 

I got cut off the live chat as the link she sent me said error 404 and I couldn;t feed in the two month cinema pass code SHE GAVE ME.

 

 I have an account I created it while speaking to advisor

Can anyone tell me how do I feed this two month passcode in

 as I have now got an account and a 14 day free trial

 

But I paid for the box and a two month pass .....how do I do it ..? 

Thanks 

0 Thanks
Reply
2 Replies
Highlighted
Legend 5
Legend 5

Re: Two month cinema pass

@Kirsteen2

 

Welcome to the forum. If your account is all set up with payment details etc. Then you should be able to pop onto your My Account > My Passes page 

 

https://account.nowtv.com/passes

 

and  click the apply a voucher link in the Cinema section. More details here

 

https://help.nowtv.com/article/how-to-apply-or-enter-voucher-code

 

 

Highlighted
Advocate

Re: Two month cinema pass

ive spent a whole morning trying to negotiate my way around now tv's abysmal site - eventually after a few calls to curry where my box was purchased (christmas gift from son) I tried to register my TWO MONTH FREE CINEMA PASS !!! but its only showing as a month!! not a way of redoing or god forbid!! speaking to a human being - no only info its a forum full of  - surprise surprise -  folk with similar problems!!! oh joy NOW TV GET YOUR ACT TOGETHER

Tags (1)
0 Thanks
Reply