04-05-2017 15:06
Hi I ordered a Now TV smart box it arrived with the wrong pass
I ordered a two month cinema pass........ but got a 3 month entertainment pass
I got cut off the live chat as the link she sent me said error 404 and I couldn;t feed in the two month cinema pass code SHE GAVE ME.
I have an account I created it while speaking to advisor
Can anyone tell me how do I feed this two month passcode in
as I have now got an account and a 14 day free trial
But I paid for the box and a two month pass .....how do I do it ..?
Thanks
04-05-2017 16:14
@Anonymous User
Welcome to the forum. If your account is all set up with payment details etc. Then you should be able to pop onto your My Account > My Passes page
https://account.nowtv.com/passes
and click the apply a voucher link in the Cinema section. More details here
https://help.nowtv.com/article/how-to-apply-or-enter-voucher-code
03-01-2018 13:19
ive spent a whole morning trying to negotiate my way around now tv's abysmal site - eventually after a few calls to curry where my box was purchased (christmas gift from son) I tried to register my TWO MONTH FREE CINEMA PASS !!! but its only showing as a month!! not a way of redoing or god forbid!! speaking to a human being - no only info its a forum full of - surprise surprise - folk with similar problems!!! oh joy NOW TV GET YOUR ACT TOGETHER