29-05-2020 16:19
I purchased a three month sky sports pass on the 10th April.Ihave made all payments but seen no live sport.I have now cacelled it for fear of another payment being taken.
Will it automatically reinstate for 3 months when the premier league starts?
Or will I be given a refund and the opportunity to purchase again.
30-05-2020 11:14 - edited 30-05-2020 11:15
purchased a three month sky sports pass on the 10th April.Ihave made all payments but seen no live sport.I have now cacelled it for fear of another payment being taken.
Will it automatically reinstate for 3 months when the premier league starts?
Or will I be given a refund and the opportunity to purchase again.
Why did you buy a pass on 10th April? There was no live sport since mid-March. No, it will not automatically reinstate. No, you will not get a refund. Yes, you can buy another pass.
30-05-2020 14:07
Ah.Thanks for pointing out my deliberate mistake!! I purchased the pass on March 10.
Ifeel thatI have purchased something that hasn't fulfilled the purpose for which it was purchased.
Namely watching live action on Sky Sports.
I have used the message facility and have a case number.I really want to speak to a representative ,ie a human but they don't seem to exist
30-05-2020 17:37 - edited 30-05-2020 17:42
I purchased the pass on March 10. I feel that I have purchased something that hasn't fulfilled the purpose for which it was purchased. Namely watching live action on Sky Sports.
May I ask why you purchased on March 10? At that point there were discussions about not holding The Cheletenham festival and doubts there would be much more sport (in fact there was no more Premier League). Man City v Arsenal was postponed that midweek. I cancelled my three month pass on 15 March (after first of three months) as it became apparent there was no more live sport coming. And got three single month passes as compensation. However, there is no chat now, so...