I have just this week purchased a 2 month entertainment pass from Tesco's, so as a gift card, but it doesn't recognise the number on the receipt, which the member of staff from the store, said I would need to use. On the receipt, it comes under card number and is 19 digits long. Am I doing something wrong, because I have entered the number on more than one occasion, so it isn't just a case of mistyping?
See if using a different internet browser with the ad blocker disabled makes any difference, where i tend to use MS Edge when applying codes to my account.
There could be a possibility that the NowTV Gift card wasn't activated at the till by the Shop Assistant in Tesco's, where i have seen this happen in the past (without the till activation the code will not work).
The NowTV voucher codes that i have come across myself have always either been fourteen or twelve digits long with a combination of capital letters and numbers, thou i have never used the NowTV Gift cards so they be 19 digits long.