18-11-2020 18:14
I've just had an email to say that Tesco Clubcard is now ending its partnership with Now TV from the end of January.
Very disappointing news.
18-11-2020 19:59
Hi @schnapps
Yes that's the way I'm doing it just now with the Entertainment Pass and have an offer on that till March 2021. Was really just wondering if I didn't have a pass for a few months if the credit would still stay there till I decided to take up a pass again.
Thanks for the email address.
18-11-2020 20:43
There as been a few tweets tonight over on the NowTV Tweeter feed about questions about the Tesco Clubcard Vouchers scheme finishing on the 31st of January 2021.
Here's one with the NowTV official tweet reply saying you have 36 months to spend your credit once the credit has been added to your NowTV account.
19-11-2020 10:32
As mentioned by others, very disappointing that this is closing. Not the best customer service in the world but you can work around it in most cases.
Made NowTV very affordable. That may be thus changing.
20-11-2020 11:28
@schnapps
Finally got an answer although Customer Services weren't too great. They kept wanting details from my account like full address and last 4 digits of credit card. Not happy putting them in an email when it wasn't an account specific question anyway.
Eventually got an answer via Twitter although it took several attempts for them to actually understand what i was asking!
Credit will remain for 36 months whether or not I have an active pass.
18-11-2020 18:58
I get the feeling this is a Tesco decision. I convert clubcard vouchers to Avios points towards cheap BA flights and they've just ended that agreement too.
It seems Tesco only want you using clubcard points/vouchers in store!
18-11-2020 19:26
Hi @Saint1976
You might be right.
Though i doubt we will find out who decided to pull out of the scheme.
All i know it is becoming extremely difficult to get and find deals anymore with NowTV.
Let's see what Black Friday brings and i might reverse my judgement.