cancel
Showing results for 
Search instead for 
Did you mean: 
dizgrace
Advocate

TalkTalk Discount technical issues

I have recently changed my internet package to Talk Talk and as part of the membership I had a discounted voucher for Now TV. 

 

I have been trying to activate the discount, but everytime I follow the link in the email provided by TalkTalk,  I get the same page load...

 

Sorry something went wrong

We are currently experiencing some technical difficulties, please try again later.

 

I don't know if this is because I have had a previous membership with Now TV, but its very annoying.

 

Please help.

 

 

Labels (1)
0 Thanks
Reply
1 Solution

Accepted Solutions
RoyB
Legend 5
Legend 5

Re: TalkTalk Discount technical issues

@dizgrace 

 

You should get in touch with TalkTalk; it’s their voucher, and their email link.


If my posting answered your question, please click ‘Accept Answer’ on it
(As long as you started the thread, and haven’t already accepted an answer)
If you liked my posting, please click ‘Thanks’ (the thumbs-up icon)
If you disagree with my posting, say so below, and I will see if I need to mend my ways 🙂

View solution in original post

0 Thanks
Reply
2 Replies
RoyB
Legend 5
Legend 5

Re: TalkTalk Discount technical issues

@dizgrace 

 

You should get in touch with TalkTalk; it’s their voucher, and their email link.


If my posting answered your question, please click ‘Accept Answer’ on it
(As long as you started the thread, and haven’t already accepted an answer)
If you liked my posting, please click ‘Thanks’ (the thumbs-up icon)
If you disagree with my posting, say so below, and I will see if I need to mend my ways 🙂

View solution in original post

0 Thanks
Reply
schnapps
Legend 5
Legend 5

Re: TalkTalk Discount technical issues

Hi @dizgrace 

 

See if anything in this TalkTalk FAQ in the link below about NOW points you in the right direction.

 

Assuming you are eligible for the discounted offer and the FAQ in the link below is of no help, then sometimes using a different internet browser or a different internet device such has your smartphone / tablet can retrieve the voucher code when clicking the email offer.

 

Also sometimes when an email offer redirects you to the NOW website account on the end of the url address bar is a NOW voucher code embedded on the address link.

 

if there is a NOW*********** code at the end of the url address bar link, maybe try copying it and applying the code next to the relevant NOW Membership by clicking the " Apply Voucher " on your NOW Membership online account.

 

https://community.talktalk.co.uk/t5/Articles/NOW/ta-p/2457383 

 

Hopefully TalkTalk help support have already sorted the discount voucher code for you.

0 Thanks
Reply