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Anonymous User
Not applicable

Sports offer

I’ve recently looked at renewing my membership with Now Tv and have received an email from Now Tv offering me the sports pass for £19.99 for 12 months, however every time I click the link it says “we are experiencing technical difficulties please try again later” 

 

does anyone know how to get round this?? Or if Now Tv is down??

@Anonymous User 

Thanks

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@Anonymous User 

Your best to jump onto live chat and speaking directly with staff. Make sure you click “chat online” within the green box and not “get help quicker” as this is a bot.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help

View solution in original post

3 REPLIES 3
SweetBlitz
Expert 3

Try a different device or copy the link and try a different browser.  Also check if you already have a sports membership, including day memberships.  And log out of nowtv.com before using the link.

gavs82008
Legend 5
Legend 5

@Anonymous User 

Your best to jump onto live chat and speaking directly with staff. Make sure you click “chat online” within the green box and not “get help quicker” as this is a bot.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

All sorted now thanks guys!! I spoke to an advisor and got it sorted in the end.

 

much appreciated of your responses though.