Sports offer £19.99 for 12months

[Jc]

Hi, can anyone tell me how to get hold of an actual person. I have been sent an email from NOW offering me sports for 12mths at £19.99pm only to go onto my account and find that the offer is 6mths for £25pcm? Chat lines are not operating and the robot thing is useless?

[schnapps]

Hi @Jc 

Live chat should be open.

Don't click on the get help quicker button which will get you the chat bot.

A couple of forum members had something similar in this thread below.

Where I have also included a link in one of my posts how to contact live chat by reading this link thread below.

https://community.nowtv.com/t5/Offers-Vouchers/With-2023-F1-season-just-days-away/m-p/597626/page/3 

[Jc]

Hi Schnapps,

 thanks for your help on this. I have now managed to get this resolved. 
best regards 

jon

b

[Saskia]

@Jc Click on the chat, bottom right of your screen. I used it twice yesterday afternoon. I had the same as you 6 mth offer in my account and the email for 12 mths @19.99. Live chat with a very helpful guy and problem sorted. I have the 12 mth now on my account so hope you get the same result. 

[Jc]

Hi Saskia,

I’ve have now managed to get this resolved. Thank you for your help on this matter! Best regards Jon

[Saskia]

@Jc  Excellent news and here’s to a great safe F1 season! 

[Bamboozled]

Hi Saskia

Has the price gone up already pls. I signed for 19.99 x 12 months and now showing 20.99 pm  until Feb 24.

Is it because Sports usual price is going to 34.99 ?

Cheers JT

EDIT .... Ignore please answered elsewhere