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Advocate

Sports Pass - £25 for 4 months

I had an offer come through for a Sports Pass for four months at £25 per month. I signed up straight away, however have only been given two months at £25 and am now being charged full price at £33.99? 

Please help? Unfortunately can’t get through to get help on the live chat either! 😞 

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Legend 5
Legend 5

Re: Sports Pass - £25 for 4 months

@Amyeb 

Have you tried other browsers for Live chat?

 

Does it state when the 4 month sports offer ends? 

 

When does your sports pass renew each month?

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3 Replies
Legend 5
Legend 5

Re: Sports Pass - £25 for 4 months

@Amyeb 

Have you tried other browsers for Live chat?

 

Does it state when the 4 month sports offer ends? 

 

When does your sports pass renew each month?

View solution in original post

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Advocate

Re: Sports Pass - £25 for 4 months

It was a four month pass offer emailed to me mid August, so it’s definitely in date still. The only thing it said was to claim the offer by 2nd September, which I did. 

it renewed yesterday, however, I’ve only paid two months at the £25 so far, so should have another two left. 

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Legend 5
Legend 5

Re: Sports Pass - £25 for 4 months

@Amyeb 

Since you still have the emails I would jump onto Live chat and they will be able to sort something out. 

https://help.nowtv.com/article/how-to-submit-a-complaint

 

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