12-11-2021 19:22
Hi All,
I took the offer for Sports Day Membership and 8 months NOW Sports Mobile Membership bundle
on 27th October
However - the mobile Membership still has not been activated despite being more than 10 days.
Can someone advise how to activate it?
Cheers
DD
12-11-2021 20:18
No - only the receipt email stating that it will be applied within 10 days.
12-11-2021 21:31
@Anonymous User @Anonymous User
Assuming it’s been over 10 days, head onto live chat and find out what’s happening.
Just make sure to click “chat online”.
https://help.nowtv.com/article/how-to-submit-a-complaint
13-11-2021 12:20
Hi Gavs,
Spoke to chat - they say the sports mobile will activate 10 days FROM activating Sports day pass?
That correct?
I was hoping to activate the sports day pass for a match day I want to watch later this year
Cheers
14-11-2021 17:53
@Anonymous User
My assumption was you got the mobile membership after purchasing the day membership and not just after activation.
14-11-2021 20:24
Cheers Gav
Back to chat then!
Thanks
14-11-2021 21:19
Unbelievable - been through 4 advisors and all say I have to use the day pass.
Not happy.
12-11-2021 20:08
We having same problem