Sports Mobile Membership

[daredevil]

Hi All,

I took the offer for Sports Day Membership and 8 months NOW Sports Mobile Membership bundle

on 27th October

However - the mobile Membership still has not been activated despite being more than 10 days.

Can someone advise how to activate it?

Cheers

DD

[gavs82008]

@daredevil 

Have you received an email confirmation about the mobile membership being applied to your account?

[Mog61]

We having same problem 

[daredevil]

No - only the receipt email stating that it will be applied within 10 days.

[gavs82008]

@daredevil @Mog61 

Assuming it’s been over 10 days, head onto live chat and find out what’s happening.

Just make sure to click “chat online”.

https://help.nowtv.com/article/how-to-submit-a-complaint

[daredevil]

Hi Gavs,

Spoke to chat - they say the sports mobile will activate 10 days FROM activating Sports day pass?

That correct?

I was hoping to activate the sports day pass for a match day I want to watch later this year

Cheers

[gavs82008]

@daredevil 

My assumption was you got the mobile membership after purchasing the day membership and not just after activation.

[daredevil]

Cheers Gav

Back to chat then!

Thanks

[daredevil]

Unbelievable - been through 4 advisors and all say I have to use the day pass.

Not happy.