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Cocojimbo
Newbie

Sport day pass + 1 month cinema pass offer not working

I bought a sports day pass which had a limited offer to also get a 1 month cinema pass. I bought it for £9.98 and the day pass for sport is working but the cinema pass has not appeared.

How do I fix it?

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schnapps Legend 5
Legend 5

Re: Sport day pass + 1 month cinema pass offer not working

Hi @Cocojimbo 

 

Reading the T&C's to this offer it says :-

 

Your free Sky Cinema Pass will be auto-applied to your NOW TV account 3 – 7 days after your bundle purchase. Customers will be notified by email with a unique voucher code to be manually applied if your free Sky Cinema Pass has not been successfully auto-applied.

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Cocojimbo
Newbie

Re: Sport day pass + 1 month cinema pass offer not working

This is where I found the offer:https://www.nowtv.com/home/existing

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schnapps Legend 5
Legend 5

Re: Sport day pass + 1 month cinema pass offer not working

Hi @Cocojimbo 

 

Reading the T&C's to this offer it says :-

 

Your free Sky Cinema Pass will be auto-applied to your NOW TV account 3 – 7 days after your bundle purchase. Customers will be notified by email with a unique voucher code to be manually applied if your free Sky Cinema Pass has not been successfully auto-applied.

View solution in original post

Cocojimbo
Newbie

Re: Sport day pass + 1 month cinema pass offer not working

Thank you. I guess you should always read the T&C's! 😉

Sophie911
Newbie

Re: Sport day pass + 1 month cinema pass offer not working

I today bought the sky sports week Pass which also said cinema for a month and it hasn't worked. Did you solve yours 

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Cocojimbo
Newbie

Re: Sport day pass 1 month cinema pass offer not working

Not yet, but as the previous poster suggested it should take a few days
(3-5 I think) before it is activated.
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