02-04-2017 22:17
06-06-2017 20:18
06-07-2017 13:02
06-07-2017 13:11
@Anonymous User
Maybe try different internet browser when applying the voucher code, also have a read of this help guide article linked below.
https://help.nowtv.com/article/win-now-tv-prizes-with-snatch
If you are still struggling, then open the link page and click on the contact us button highlighted in green which will open a secondary page where you can speak to a live chat advisor.
15-07-2017 9:03
15-07-2017 11:02
15-07-2017 11:19
15-07-2017 11:31
Promotional offers are exactly what the say on the tin. In accordance with their terms and conditions!
In all honesty I think it's disrespectful to openly discuss how to get around a restricted promotional offer on the service providers forum.
31-07-2017 10:25
31-07-2017 11:45
@Anonymous User
Welcome to the forum. If you've already claimed a 2 month movie pass through Snatch in the last few months it won't let you claim another one, more info on the offer on this help page
https://help.nowtv.com/article/win-now-tv-prizes-with-snatch
If that doesn't apply to you though then click on the green Contact Us button near the bottom of that help page and you'll be able to go onto live chat who should help you get the code working.
09-05-2017 9:47
Hi,
Checked my online banking this morning to find I have been charged £2.99 for the kids pass.
I added a three month Kids Pass nowtv code that I won from Snatch and applied it last week and it confirmed and said the offer would expire 08 August.
Why am I being charged, and when will I receive a refund for the incorrect charge??