15-08-2019 5:53
Hi there,
i had had an email about the sky sports football season pass for £199. Offer was available until 26th Aug 2019. It's the 15th Aug today and when I try to purchase the offer it tells me it’s no longer available. Anyone else having this issue?
15-08-2019 7:19
I have exactly the same problem which is very frustrating. I’ve tried numerous times and different ways to buy the pass - also tried to ask via the help pages which haven’t worked. Please can you sort it out Now TV!
15-08-2019 7:40 - edited 15-08-2019 7:41
@Anonymous User @Anonymous User
This Pass has been problematic from the start:-
Some people told they are not eligible;
Some eligible but unable to buy it;
Some able to buy it but it looks like it failed, so they try again and wind up paying twice or more times;
Some able to buy it, but not able to watch it.
The duplicate payments have now been refunded, I think, and NowTV is working to resolve the other issues.
It is to be hoped that, as part of fixing this, NowTV will both extend the purchase deadline for anyone who attempts to buy it before 26 August but is unable to, and the pass duration for those as yet unable to watch it.
15-08-2019 15:29
I've also had this problem! I've tried subscribing to the offer via different devices and browsers, I even tried to register as a new customer but still had the same issue.
C'mon NOWTV/SKY, sort it out! Or at least acknowledge there is an issue here and you're trying to fix it. I want to watch the ashes!