17-06-2020 13:44
Purchased a week pass for sports in offers like i have with entertainment one that works on my phone and now tv box but all the sports is doing is shoving me back to home page I have no passes that have expired and it's telling me in my account it's ready to use but now frustrated can't get a answer I'm looking for how comes my sports pass won't work I've paid 15 quid for it
17-06-2020 13:47
@Anonymous User Open a sports channel on your mobile and watch it for a minute or 2. Then close the app and try opening the same channel on your box.
Seems there is a glitch a number of people have reported and this seems to work for most people.
17-06-2020 13:49 - edited 17-06-2020 13:49
@Saint1976 I have tried that but that comes up with i need a pass to watch which is baffling as I brought one today
17-06-2020 14:28
Thanks Leanne. I just started watching via app on computer and it seems to have started it on the telly
17-06-2020 14:35
@Anonymous User welcome I'm just happy I get to watch the football tonight lol
17-06-2020 13:51
Sorry Leanne can't offer any help but exactly the same thing has happened to me. I contacted NOW TV via their chatline and was advised to activate the pass via my account but there is nothing in the account that allows me to do this. I have now contacted them via Twitter.
17-06-2020 13:53
@Saint1976 i just reinstalled the now tv app on my phone after deleting it and now ive sports on thanks for the help tho 🙂