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Srose
Newbie

Sky sports day pass

Hi, 

 

I'm a NHS nurse and someone hacked into my nowtv account and bought a sky sports pass! So annoyed! 

 

Literally sat at work now trying to do the live chat to cancel it but to no avail! Been on a 13.5 hour shift to that email. 

 

Can someone please help? I know its only a tenner but that's not the point. 

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gavs82008
Legend 5
Legend 5

Re: Sky sports day pass

@Srose 

So I would change your password if you haven’t done already. 
Also set up up a payment PIN to prevent anyone apart from yourself making payments.

https://help.nowtv.com/article/change-payment-pin-parental-pin-settings

 

As for contacting customer support, you can send an email to the address in the below picture.

3FA9D82E-15F0-43CB-9777-FF5CF94356BA.jpeg

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