I'm a NHS nurse and someone hacked into my nowtv account and bought a sky sports pass! So annoyed!
Literally sat at work now trying to do the live chat to cancel it but to no avail! Been on a 13.5 hour shift to that email.
Can someone please help? I know its only a tenner but that's not the point.
So I would change your password if you haven’t done already. Also set up up a payment PIN to prevent anyone apart from yourself making payments.
As for contacting customer support, you can send an email to the address in the below picture.