I am getting fed up of this. I have passes on my account that disappear!!!!
Obviously I did not redeem it because it was not possible to redeem.
Got another pass after 30 minutes on chat...
Same happened to me. Contacted chat and they kindly issued me a replacement pass. Only thing is it is identical to another sports day pass they issued to me previously 😣
Will ask them again...
Is there anyone from Now TV on these forums? Looks like an issue affecting at least 3 customers, possibly more. Not something other customers can deal with. @Simon-J
My day sports pass has disappeared.
I had 2 now tv sticks
Used 1 pass
Other 1 disappeared.
How do I get it back?
Hi I had 2 sky sports day passes which live chat said I had cancelled but I hadn’t activated the passes they have gone from my account