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Anonymous User
Not applicable

Sky Sports Promotion Pass

I signed up for NOWTV in April, and part of the package was a pass / voucher for SkySports for 9 months at 14.99 per month.

 

I never received the pass, however I want to activate it now - can you help please.

 

The offer was advertised on Money Saving Expert and I specifically chose that one because of the Sky Sports Voucher.

1 REPLY 1
RoyB
Legend

Hi @Anonymous User 

 

You need to talk to NowTV Live Chat, who should have all the information about this  to hand when you give them your Account Details:-

 

 Get in Touch (all the options, and the best place to start):-

https://help.nowtv.com/gb/get-in-touch/

 

On a screen with big buttons all around, you may find the link you need is under a tiny green arrow, so be vigilant.

 

 Live Chat and Send Us a Message:-

https://help.nowtv.com/contact-us/managing-my-devices

 

On Live Chat, when you can get onto it, keep your answers short, sweet and prompt, or it will time out on you.

If the person you are talking to doesn’t seem able to understand your issue, ask to be escalated to the next level of help.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.