07-09-2019 15:17
I recently bought a new now TV smart stick to watch last weeks sky box office boxing. It also came with a free sky sports month pass. When I set up the stick I activated it with my existing account which already had a sky sports week pass running on it. Now the week pass has run out (whilst I’m watching the ashes) so I thought I’d activate the free month pass but it’s disappeared!!!!! Any ideas?
Solved! Go to Solution.
07-09-2019 15:55
Hi @Anonymous User
If you have already setup and activated your new stick, have you checked by going to My Account > Passes & Vouchers whilst logged in on here is there is a message towards the top of the screen saying Voucher Waiting For You with a link to redeem the one month sports pass ?
Should there be nothing showing, go into the NowTV App on the stick, under the My Account section and double check the login details of the stick match the details that you used to check the one month sports pass on here.
07-09-2019 15:55
Hi @Anonymous User
If you have already setup and activated your new stick, have you checked by going to My Account > Passes & Vouchers whilst logged in on here is there is a message towards the top of the screen saying Voucher Waiting For You with a link to redeem the one month sports pass ?
Should there be nothing showing, go into the NowTV App on the stick, under the My Account section and double check the login details of the stick match the details that you used to check the one month sports pass on here.
07-09-2019 16:22