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Mark933
Advocate

Sky Sports Day Pass

Hi, I purchased a Sky Sports Mobile package that allows for a day pass and a 4 month pass for about a £10. However, when I try to watch the Sky Sports channel, the error message states: 'Pass Required' You'll need a Sky Sports Pass to watch this on this device. 

 

Does this pass have to be activated? 

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schnapps
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Legend 5

Re: Sky Sports Day Pass

Hi @Mark933 

 

See if anything in this similar linked thread below points you in the right direction.

 

https://community.nowtv.com/t5/Offers-Vouchers/4-month-Sky-Sports-Mobile-Pass-not-working/m-p/548727... 

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schnapps
Legend 5
Legend 5

Re: Sky Sports Day Pass

Hi @Mark933 

 

See if anything in this similar linked thread below points you in the right direction.

 

https://community.nowtv.com/t5/Offers-Vouchers/4-month-Sky-Sports-Mobile-Pass-not-working/m-p/548727... 

View solution in original post

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Mark933
Advocate

Re: Sky Sports Day Pass

Hi, thank you for this but there is nothing here that seems to help unfortunately. 

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Mark933
Advocate

Re: Sky Sports Day Pass

Hi, I uninstalled the app and reinstalled it - and now it is working. Thank you for your message - I appreciate it. 

 

Mark

schnapps
Legend 5
Legend 5

Re: Sky Sports Day Pass

Hi @Mark933 

 

I am assuming the mobile pass has already been automatically applied to your online NowTV account ?

 

Where it takes up to 10 days for the mobile pass to be automatically added to your account based on the T&C's of the free 4 month offer.

 

Should the mobile pass be showing on your online account and no luck watching any of the five permitted Sky Sports channels via the NowTV App on your smartphone (tablets or casting will not work).

 

Then jump over to NowTV live chat.

 

https://help.nowtv.com/article/how-to-submit-a-complaint 

 

Edit - Glad you got it working 👍.

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