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Robsgeekcave
Advocate

Sky Sports 10 months for £25

Hey guys

 

We currently have Sky sports deal at £25 pm which ends in October, we’ve since seen Now TV offering 10 months at £25 pm, can we cancel our current offer and claim this new one? Has anyone done this?

 

In the terms of the latest deal it says the offer is only available to new customers or existing customers within the last 30 days of their current deal which would exclude us but if we cancel our current deal are we therefore not considered to be in a current deal?! 🤷🏼‍♂️

Thanks

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gavs82008
Legend 5
Legend 5

Re: Sky Sports 10 months for £25

@UKTVPlayapp 

Ask staff who can directly answer your question. Use the post from me to speak to live chat.


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.

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gavs82008
Legend 5
Legend 5

Re: Sky Sports 10 months for £25

@Robsgeekcave 

Best to speak to NOW staff on live chat and they can sort it out for you. 

Make sure to click "chat online".

 

https://help.nowtv.com/article/how-to-submit-a-complaint

 


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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UKTVPlayapp
Expert

Re: Sky Sports 10 months for £25

I am on offer from last year 12 months £25 offer which ends on September 28th 2021. Do you think I will be able to get this offer.

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gavs82008
Legend 5
Legend 5

Re: Sky Sports 10 months for £25

@UKTVPlayapp 

Ask staff who can directly answer your question. Use the post from me to speak to live chat.


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.

View solution in original post

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DomRowan
Advocate

Re: Sky Sports 10 months for £25

Hello I am trying to access this deal but all I get is 'something went wrong' message when I try to sign up for it.

Can anyone help? I am already on a deal - is that the problem?

Any help greatfully received.

Dom

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Robsgeekcave
Advocate

Re: Sky Sports 10 months for £25

I had the same issue and I believe it was because I already had a deal with them. I sorted this over chat, they ended my current deal and gave me a code to start the new one. Just be careful that when they end the current deal they don’t end it with immediate effect as you will get charged twice! This happened to me but was able to sort the issue out with them eventually.
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DomRowan
Advocate

Re: Sky Sports 10 months for £25

Thanks I've been unable to get through on the chat...so I just cancelled it. Really annoying. I've tried Twitter Facebook and messenger but no-one replies. Any ideas??
Regards
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Robsgeekcave
Advocate

Re: Sky Sports 10 months for £25

Not really sorry, I got on the chat with them fairly easily, I don’t think they monitor their social media platforms very well in that way. Best of luck!
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redchiz1
Scholar 3

Re: Sky Sports 10 months for £25


@DomRowan wrote:
Thanks I've been unable to get through on the chat...so I just cancelled it. Really annoying. I've tried Twitter Facebook and messenger but no-one replies. Any ideas??
Regards

Now that you have cancelled the offer should be available to you, have you tried again?

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