25-09-2019 12:24
Solved! Go to Solution.
26-09-2019 14:52
@Anonymous User
<If you can’t access Live Chat and nothing happens, try a different browser from your usual one (Internet Explorer, Edge, Chrome, Firefox, Safari) on which you haven’t disabled pop ups, third party cookies or indeed any cookies, and haven’t set an Ad Blocker, as any or all of these things may prevent the Live Chat window appearing>
25-09-2019 13:27
@Anonymous User
If I was you I would recommend jumping onto the chat.
https://help.nowtv.com/get-in-touch
1. NOW TV account & payments
2. Cancelling or renewing NOW TV Passes
3. Drop down 'How to get in touch'
4. Live Chat
25-09-2019 13:42
26-09-2019 14:52
@Anonymous User
<If you can’t access Live Chat and nothing happens, try a different browser from your usual one (Internet Explorer, Edge, Chrome, Firefox, Safari) on which you haven’t disabled pop ups, third party cookies or indeed any cookies, and haven’t set an Ad Blocker, as any or all of these things may prevent the Live Chat window appearing>
29-09-2019 24:05
Tried getting on the chat nothing ever comes up now just goes round and round the automated bot.
29-09-2019 24:03
i received the same offer with a code NOW7HAYUGLUE89 it said expired on the day it arrived although supposed to expire 29th. There is no chat or any form of help with nowtv just the stupid chatbot that never helps.
nowtv has become a waste of time where there is a problem
29-09-2019 10:02
If you do get the chat working they will probably give you a better deal on the offer. They offered me Sky Cinema Month Pass for £4.99 a month for 4 months.
My guess is they sent out an old offer by email and the support team have no idea.
27-09-2023 13:39
Where from, and in what way not letting you?
Contact Now on Live Chat, and see if they can sort this out for you:-
https://help.nowtv.com/article/how-to-contact-now
Avoid ‘Get Help Quicker’ there; you won’t.