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Alan19689691
Advocate

Renewing broadband and telephone service

My parents have been offered a package to renew their contract

 

The email they have received says to take it up they must ring NowTV.

 

Understandably calls are taking a long time to answer.

 

I can't find a way of taking out the contract for them on line 

 

Is there a way the contract can be renewed on line ?

 

Thanks

1 Solution
schnapps
Legend 5
Legend 5

Hi @Alan19689691 

 

I have asked the same question in this link thread below directly to a NowTV Staff Member who said they are looking into it.

 

What's the last date that the reduced price offer is valid for that you need to inform them ?

 

Unfortunately there is no way to accept the reduced offer online yourself without phoning them 😠.

 

https://community.nowtv.com/t5/Account-and-Billing-Broadband/cant-get-through-to-call-centre-and-con... 

View solution in original post

1 Reply
schnapps
Legend 5
Legend 5

Hi @Alan19689691 

 

I have asked the same question in this link thread below directly to a NowTV Staff Member who said they are looking into it.

 

What's the last date that the reduced price offer is valid for that you need to inform them ?

 

Unfortunately there is no way to accept the reduced offer online yourself without phoning them 😠.

 

https://community.nowtv.com/t5/Account-and-Billing-Broadband/cant-get-through-to-call-centre-and-con...