29-03-2020 14:36
Back on the 18th of February I purchased an offer on sky sports to get three months for £16.99; That is before all live sport was cancelled. The deal lasts until the may the 18th with one more payment to come out of my account in April. I had a look at trying to cancel the pass, it won’t let me cancel before may, Any way round this? Any chance of claiming a refund due the fact there is no live sport? Thanks for your help in advance
Solved! Go to Solution.
30-03-2020 9:35
Why can't you cancel immediately? Even if offer runs to end May, you should still be able to cancel. Is something preventing it?
02-04-2020 18:48
I have two more months of my three month offer from NOW for Sky Sports. Sky are offering to suspend passes until sports resume. Why can't I get the same offer on NOW (Sky owned)?
03-04-2020 12:28
I have a sky sports pass until 9 June 2020. will this pass be extended when football resumes free of charge, or will I get a refund.
09-04-2020 14:52
we have the same situation, not found an answer to this as yet - have you?
14-04-2020 12:56
16-04-2020 14:40
Have also notified them through their complaints procedure where they're supposed to respond within 24 hours but needless to say have heard nothing back from them. I note they are still gaily advertising their film channels but giving no indication whatsoever to prepaid customers. Have also raised a formal complaint through CICAS so may eventually get a refund or credit towards future scheduling when live sports return with their help or else may have to raise action through the Courts for blatant breach of contract.
07-05-2020 11:47
I was hoping they would suspend , or offer something as a replacement , sky cinema/entertainment . eventually tried to cancel but got nowhere .
07-05-2020 15:56
@Anonymous User why can’t you cancel? https://account.nowtv.com/passes always has a button with "Cancel Pass” on if your pass is active.
15-04-2020 18:33
At he moment now tv sport should be FREE as there is no new content